I have held off on this as long as possible but as all other options seem to have failed I feel like this is the only way to resolve an issue with James.
At the beginning of October I paid James $124 for an order of his crates and as I have bought from him before and received a good service thought nothing more of it, around the time of OSF I chased the order and received the following from James
Dave,
I must apologize. Shortly after your order came in, I left town until last night. I am a volunteer firefighter and have been back and forth across the country in California fighting the wildfires. I’m not sure if you have seen footage of the scale of these, but it was immense. Like nothing I’ve seen before, and hope to not see again.
I have just packed your order along with a few extras due to the delay and will get it out at once. Now, I think I’ll tray and catch up on nearly a months worth of non existent sleep!
Take care,
James
At this point I thought fair play, I had seen the fires etc and understood perfectly, I also understood while we were in Vegas that it had finally all been brought under control and the fire hazard had receded. Since then I have tried contacting James repeatedly but to date nearly 3 months later I have still not received any crates or any answers to the numerous emails sent.
Having posted a request on the forums trying to contact James a number of board members have tried to help including hansalbin who posted the following reply around 10 days ago.
I talked to James this morning.
He has been in California helping to fight wildfires and does not have access to a computer.
He is aware that he owes you guys.
As soon as he gets back he'll take of you guys
The following is in no way aimed at those involved in trying to sort this out but is merely my take on the info that has been given and the fact that time is still ticking away with no contact from James.
It would appear from information I was given last night (18th Jan) that it has been raining a fair bit in California since December and that the wild fires have not really been an issue either, I have to say I also find it odd that a fireman (whether volunteer or regular) would be expected to work 3 months without a break? If I’m wrong please accept my apologies but to be honest I am starting to feel like I’m being fed a load of ****.
I am very patient and really would prefer to receive the crates I ordered but have reached a point where enough is enough; having tried to register a dispute with paypal last night they informed me that the resolution centre does not cover a direct transaction so hence I am here writing this.
If anyone can contact James or knows anything relevant that mitigates the above please let my know by email or PM, if I cannot resolve this by the end of January I will have to consider taking further action.
Dave
